Billing

For more than seven decades, our core competence has centered on preparing heating and operating cost statements. Our vast expertise has resulted in digital billing processes that are fast and easy.

Contributing to greater energy efficiency

For many landlords, invoicing heating and operating costs can be time-consuming and complex, but Techem’s billing solutions take much of the pain out of this essential task. At the same, by raising awareness of consumption and motivating users to use resources more sparingly, this suite of solutions contributes to greater energy efficiency in residential buildings.

Digital services increase speed and quality

Our digital billing services, such as Billing Direct, make the process of distributing heating and operating costs increasingly simple. In Germany, for example, all heating cost billing data can be entered quickly and easily in the Techem customer portal, and the final statement can be downloaded directly. In addition, most Techem meters can be read out remotely by radio, transmitting the measured values automatically. And for properties equipped with the Smart Reader data collector, readings from all devices in a building are bundled, encrypted, and sent securely to Techem, where they are automatically transferred to our billing system. 

Helping reduce emissions

Through consumption-based heating cost billing, Techem solutions make an important contribution to greater energy efficiency in residential buildings. With greater awareness of their individual usage, tenants are encouraged to reduce their consumption and related CO2e emissions.

With its digital billing services and wireless technology, Techem has created the infrastructure for sustainable and smart buildings and has reached several milestones.

Key figures at a glance:

With its digital billing services and wireless technology, Techem has created the infrastructure for sustainable and smart buildings and has reached several milestones.

~ 6.3 million tons

 of CO₂e emissions
reduced yearly linked
to heating-cost billing

60 million

devices installed worldwide:
heating, water, cooling
and electricity emters, smoke alarms

84 %

of devices 
wireless enabled

Nicolai Kuß, CSO Techem

Our billing services at a glance

Techem prepares heating cost statements for clients in 10 countries in accordance with applicable regulatory specifications and guidelines. Our heat cost billing services are known for the reliability of meter reading and data verification, reducing queries and the cost of responding to them and creating a more convenient billing process.

Our digital services and the customer portal are easy to use, saving valuable hours, reducing costs including postage, and cutting paper use. 

Operating cost statements prepared by Techem are reliable and based on applicable specifications and guidelines. We gather the relevant consumption data from properties and distribute apportionable costs to the individual usage units based on the user. Our customers receive both an overall statement for the entire building and an individual statement for each occupant. 

Using the latest digital technology, Techem services allow customers in Germany to decide individually when they receive heating and operating cost statements. Our Billing Direct service, for example, lets Techem customers download a complete statement directly from the customer portal immediately. Our goal is to expand this service to other markets, contributing more broadly to greater cost and consumption transparency.